Our Responsible Gaming Commitment
At ek772, your safety and wellbeing are the highest priority alongside enjoyment — we are committed to ensuring a responsible and controlled gaming environment for every player.
For players 21 and over only
Users must be at least 21 years old to participate on the ek772 platform. Gaming by minors is strictly prohibited.
Let gaming be a source of entertainment, not a problem
Online gaming is meant for entertainment and enjoyment. In some cases, however, it can become a habit that is harmful to a person and their family. ek772 believes that responsible gaming is not just a rule — it is our ethical responsibility.
We encourage every player to enjoy gaming in an informed, controlled, and fun way. On this page you can learn how to keep your gaming experience at ek772 safe and healthy — from setting deposit limits to self-exclusion.
Gaming is never a reliable source of income. Only bet money that you can afford to lose without it affecting your daily life. If you find it hard to control your gaming, seek help now.
Our tools for your safety
ek772 provides a range of effective tools to help players stay in control of their gaming. Using these tools, you can keep your experience healthy and enjoyable.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit takes 24 hours to come into effect, so you do not have to make decisions in the heat of the moment.
Session Time-Out
Playing for long stretches without a break is not healthy. Using the time-out feature, you can take a break from the platform for a set period — from 24 hours up to several weeks. Your account will be temporarily inactive during this time.
Self-Exclusion
If you feel you need a long-term break from gaming, choose the self-exclusion option. You can close your account for anywhere from one month to permanently. No promotional messages are sent during self-exclusion.
Bet Limit
Set a maximum amount per session or per bet. This feature will keep you from placing excessive bets on impulse and help you build a habit of controlled gaming.
Transaction History
View a complete record of all your deposits, withdrawals, and bets at any time. This transparency helps you stay aware of your spending patterns. Reviewing your history regularly is an important part of responsible gaming.
24/7 Support
For any concerns or issues related to gaming, our support team is with you in Bangla, seven days a week, twenty-four hours a day. Contact us via live chat for immediate assistance.
The golden rules of responsible gaming
Keeping the tips below in mind will ensure gaming always stays enjoyable and reduce the risk of problems.
- Play for entertainment only — not to make money.
- Set a budget before you play and stick to it.
- Do not play continuously beyond a set time — take regular breaks.
- Do not think about betting more to recover money you have lost.
- Avoid gaming when you are under stress or feeling low.
- Prioritise spending time with family and friends over gaming.
- Never game with borrowed money — only spend what you have to spare.
- Keep your account completely out of reach of children and minors.
When should you be concerned?
If any of the signs below appear, take a break from gaming and seek help.
How to use the protection tools
1 Activate your deposit limit
Log in to your account and go to the "Account Settings" section. Click on the "Responsible Gaming" tab and select the "Deposit Limit" option. Set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately.
2 Set a time-out
From the "Responsible Gaming" menu, select the "Time-Out" or "Take a Break" option. Choose from 24 hours, 48 hours, 1 week, or 4 weeks. Your account will be temporarily inactive during this period.
3 Enable self-exclusion
For a long-term break, choose the "Self-Exclusion" option. You can deactivate your account for 1 month, 3 months, 6 months, 1 year, or permanently. Your account cannot be reactivated while self-exclusion is active.
4 Get support
Contact our 24/7 live chat support to activate any of the tools above or for help with any issue. Our Bangla-speaking support team is always ready to assist you.
Our commitment to protecting children and young people
ek772 is a platform operated exclusively for those aged 21 and above. We have age verification in place at registration to prevent access by minors.
If you have children or teenagers at home, follow the steps below:
- Never share your ek772 account login details with anyone.
- Always log out of your account when you finish playing.
- Use parental control software on your devices.
- Educate children about the harmful effects of online gaming and gambling.
- If you suspect a minor is using an account, notify the support team immediately.
Reach out if you need help
Do not face gaming problems alone. Our support team and various avenues of help are always available.
ek772 Live Chat Support
Our specialist support team is available in Bangla for you 7 days a week, 24 hours a day. Contact us via live chat to set gaming limits, close your account, or for help with any issue.
Email: [email protected]
Professional Help
Gaming addiction is a mental health condition and it is treatable. If you feel that gaming is having a negative effect on your life, seek help from a mental health professional or counsellor.
For mental health services in Bangladesh, contact your nearest hospital or health centre.
Common questions about responsible gaming
Enjoy the fun,
play responsibly
Let gaming be enjoyable — not a problem. Play by the rules and have fun with us.